
What we do
Why hire a VA?
Good question! One of the best things about having a Virtual Assistant is the flexibility β we can jump in and help out without the hassle, or cost of hiring your own admin staff.
This is a game-changer for small to medium trades businesses that need regular help but donβt have the workload (or budget) for the daily three-hour minimum shifts that come with employing an admin person.
Because weβre flexible, we can spread as little as two hours of support across an entire week, which keeps things ticking along nicely without you having to fork out for hours you donβt need.
At Offsiters, we shape our support around your business, so whether you just need a bit of admin here and there or a full system overhaul, weβve got your back.
Iβll even share a little secret with youβ¦ Once we help get your business more streamlined and organised, youβll probably need less assistance than you think!
Why Offsiters?
Well, we donβt wanna toot our own horn or anything, but we think weβre the perfect mix of personalised service, industry experience and technical know-how.
Our recruiting, training and varied expertise are what sets us apart from other virtual assistant services.
Clients regularly tell us that theyβve either had trouble holding on to VAs in the past, or have been disappointed with the lack of handover and continuity when switching from one to another. Thatβs not the case with Offsiters and hereβs whyβ¦
Recruiting
First of all, our strategic recruiting process tests the skills, attention to detail and technical ability of prospective VAs straight out of the gate, so we know theyβre made of the right stuff before being shortlisted for an interview.
Training
Unlike solo virtual assistants, we carefully match clients with the right VA and take the stress out of re-hiring (if the need arises), by finding and training a replacement, so you donβt have to. You can relax with the peace of mind that when life inevitably happens and things need to change, weβll get you sorted.
Expertise
Our team of multi-taskers have a long list of professional experience and access to a handy network of helpful people (that donβt charge the earth) such as graphic designers, web designers and IT wizards β so working with us means you have access to all of it.
At Offsiters, teamwork really does make the dream work.
Our Services
General Admin
Email inbox management
Quoting
Invoicing
Job scheduling
Processing payments
Chasing unpaid invoices
Basic bookkeeping
GST assistance
And much, much moreβ¦
Business Support
Systems setup assistance
Process improvement
Client retention
Digital templates/forms
Logo design
Website design or updates
Marketing material
Social media templates
IT related support
Phone Support
Dedicated VA answers your calls
Professional training and support
Local, 1300 and 1800 numbers
Phone number porting available
Customisable voicemail options
Call-back service
Call forwarding
Holiday mesages
Hold music
